Customer Survey

Here at All Plumbing we care about you, our customers. We make certain that our customers are satisfied when the job is done. We value your opinion, fill out this form at your convenience and let us know how we did. (You may choose to say anonymous, although we'd appreciate if you gave us either the county or zip code the service took place.)

Contact information: Date of Job Completion:  * required Customer Name: Email address: Telephone # (optional): Mailing address: Street,County,Zip CHECK THE BOX THAT BEST DESCRIBES THE SERVICE(S) THAT WE PROVIDED FOR YOU.         1.  Your call was answered by a live representative. 2.  All of your questions were completely answered before scheduling an appointment. Strongly Aaree Agree N/A Disagree Strongly Disagree Strongly Agree Agree N/A Disagree Strongly Disagree     3.  The phone conversation was clear and there were no misunderstandings between you and the live representative. 4.  Plumber arrived within the 2 hour window we suggested over the phone. Strongly Agree Agree N/A Disagree Strongly Disagree Strongly Agree Agree N/A Disagree Strongly Disagree     5.  The plumber took care of the problem. 6.  The plumber has to come back to finish the job. Strongly Agree Agree N/A Disagree Strongly Disagree Strongly Agree Agree N/A Disagree Strongly Disagree     7.  The plumber was polite and respectful. 8.  The price was discussed before you were charged. Strongly Agree Agree N/A Disagree Strongly Disagree Strongly Agree Agree N/A Disagree Strongly Disagree     9.  The plumber(s) left your house clean. 10.   Are you satisfied with the way things were taken care of. Strongly Agree Agree N/A Disagree Strongly Disagree Strongly Agree Agree N/A Disagree Strongly Disagree 11.  How did you find out about All Plumbing? (Circle all that apply) 12.  Specifically, give the name of the source used to find All Plumbing. Community Newsletter Internet Phone Book Word of Mouth Ex. Verizon Yellow Pages, Google, Yahoo, etc. If you were referred to us by a friend or family member you do not need to give us their name. 13.   We always value our customer's opinions and we take pride in what we do although if you were dissatisfied with our services, let us know briefly what happened. Feel free to add any concerns or problems you encountered with us. Let us know how we can improve to fully satisfy your plumbing needs. 14.   If your experience with All Plumbing went just as expected and you're satisfied with the results, please let us know. Will you recommend us to family and friends? 15.   If your experience was to your satisfaction, Please check a box below: (We would love to place your good comments on our "testimonials" page) Yes, I will allow All Plumbing to publish the good remarks that I've said. No, I'd like to keep my comments confidential. Thank you for filling out our CUSTOMER SURVEY. We value your opinion and we appreciate your business !